CLASS TYPES AT STUDIO 47

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TERMS & CONDITIONS

General Terms and Conditions

Studio 47 Reformer Pilates Pty Ltd will make every possible effort to deliver classes and services on time as advertised. However, there may be times when a scheduled class is unable to be delivered.

Classes are provided by Studio 47 Reformer Pilates Pty Ltd at any of their premises based in Pascoe Vale or Sunbury or online delivered to its clients.

Late entry is not permitted to any class whether attending in-studio or an online class. Please ensure that you arrive 5-10 mins before the scheduled class time at the studio.

Studio 47 Reformer Pilates Pty Ltd are not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or in the event you are unable to attend a class because it is full.

Studio 47 Reformer Pilates Pty Ltd will not be liable to refund or compensate you in the event you have elected to participate in an online class and you are unable to participate due an inability to connect to the server and stream the class at the nominated time. Studio 47 Reformer Pilates Pty Ltd shall not be liable if the clients internet connection is poor quality and unable to stream the class as it is being held. It is the client’s responsibility to check the quality of their own internet connection.

Studio 47 Reformer Pilates Pty Ltd provides areas for participants to store their valuables, but please note that Studio 47 Reformer Pilates Pty Ltd will not be responsible for the safekeeping of clients belongings while they are at the studio.

All purchases are final and Studio 47 Reformer Pilates Pty Ltd do not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.

All passes and memberships are non-transferable and may not be shared.

Age Limits: If the client is under 18 years they must attend with a parent or guardian. Clients must be a minimum of 16 years old to attend all Studio classes.

Class Booking Cancellation Policies.

This policy applies across all classes in studio.

If you have booked to attend a class and wish to cancel your attendance, you must seek cancellation through the online booking system up to 9 hours prior to the scheduled commencement time for the class. Studio 47 Reformer Pilates Pty Ltd will not accept cancellations by phone, e-mail or any other method other than by using the online booking system.

Any cancellations after the 9 hour mark will be considered a Late Cancel. If you do not cancel your class and you do not attend, you will be considered a No Show. This includes classes you are added into from the waitlist.

Monthly Auto Pay Membership

There is a 1 month minimum term of all weekly auto pay Memberships. The term of the Membership commences on the date that you purchase the membership or such other date as agreed by Studio 47 Reformer Pilates Pty Ltd.

The membership will continue until you advise Flow Lab via Email (imamember@studio47pilates.com.au). Thirty days’ notice is required to process the cancellation.

Monthly Auto Pay Memberships can be suspended for minimum 1 week (7 days) and maximum of 2 weeks via email (imamember@studio47pilates.com.au). Memberships can be suspended for maximum 2 weeks per year. Minimum 7 days notice must be given to suspend memberships. Once a membership has been cancelled it cannot be suspended.

Membership fees will be charged to your nominated credit card or bank account monthly via MindBody payments. It is your responsibility to ensure there are sufficient funds available to cover the weekly auto pay. If any auto pay is declined due to insufficient funds Ezidebit payments or your bank may charge you a fee from your account after the failed payment.

If an auto debit cannot be made for any reason, Studio 47 Reformer Pilates Pty Ltd may in its absolute discretion, process payment anytime after the due date upon receipt of sufficient monies in your account.

Studio 47 Reformer Pilates Pty Ltd